Allied Universal is seeking Security Professional - Housing Support in Mississauga, Ontario.
Job Title: Security Professional - Housing Support
Location: Mississauga, ON
Employment Type: Full-Time
Pay Rate: $19.00 per hour
Shift: Days - 7am to 7pm - Continental Rotational schedule
Overview
Allied Universal® is seeking experienced Security Professional - Housing Support to provide security services at a community shelter environment in Mississauga, Ontario. This role requires individuals who have prior experience working in shelters or similar high-interaction environments, supporting vulnerable populations.
The ideal candidate will demonstrate strong de-escalation skills, the ability to multi-task in a fast-paced setting, and professionalism when managing challenging behaviors. This position plays a critical role in maintaining a safe, respectful, and controlled environment for residents, staff, and visitors.
Responsibilities
- Access Control & Monitoring
- Control and monitor access to the facility
- Verify identification, manage entry logs, and ensure only authorized individuals enter the shelter
- De-escalation & Conflict Management
- Respond to behavioral incidents involving shelter residents or visitors
- Utilize verbal de-escalation techniques and trauma-informed approaches
- Maintain calm, professional conduct in high-stress or emotionally charged situations
- Safety & Security Patrols
- Conduct routine patrols of the interior and exterior of the facility
- Identify and report safety hazards, suspicious behavior, or policy violations
- Secure doors, exits, and restricted areas
- Emergency Response
- Respond to medical, fire, security, or behavioral emergencies
- Assist staff during evacuations or critical incidents
- Follow site-specific emergency and incident response protocols
- Incident Documentation
- Complete detailed and accurate incident reports
- Communicate effectively with supervisors, shelter staff, and emergency services when required
- Collaboration with Shelter Staff
- Work closely with shelter staff to support daily operations
- Provide security support during resident interactions, intakes, and high-risk situations
Key Qualifications
- Minimum 1–2 years of security experience in a shelter, supportive housing, or similar environment
- Proven experience working with vulnerable populations
- Strong verbal de-escalation and conflict-resolution skills
- Ability to multi-task, prioritize, and make sound decisions under pressure
- Excellent communication and observation skills
- Ability to maintain professionalism, empathy, and authority simultaneously
Minimum Qualifications
- Valid Ontario Security Guard License
- First Aid & CPR Certification
- Must be 18 years of age or older
- High School Diploma or GED (or equivalent work experience)
- Legally eligible to work in Canada (up to 40 hours per week)
Benefit
- Career growth and advancement opportunities within Allied Universal®
- Paid training and professional development
- Supportive leadership and structured site protocols
Disclaimer
As part of Allied Universal’s standard hiring process, all candidates must successfully complete a background check, which may include criminal history, employment verification, education verification, and reference checks.