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Job Title: Security Guard – Monitoring

Location:                    Guildford, Surrey, BC
Position Type:           Full-Time, Permanent
Wage:                          $21.00 to $21.50 per hour
Schedule: Variable shifts, afternoons, and weekends - 10:00 a.m. or 11:00 a.m. start

Position Overview

Allied Universal is currently hiring a Security Guard – Monitoring to support the safe and secure operations of a busy commercial environment in Guildford, Surrey, BC. In this role, you will be primarily responsible for monitoring surveillance systems, access control points, and alarm panels to ensure the ongoing safety of visitors, staff, and property.

As a Security Guard – Monitoring this position requires a high level of attention to detail, professionalism, and the ability to assess and respond appropriately to a wide range of situations. You will also assist with dispatching field personnel and escalating incidents as needed.

Key Responsibilities

• Monitor CCTV, access control systems, and life safety alarms
• Conduct virtual patrols and surveillance checks from the control room
• Track and document all security-related activity through logs and software
• Dispatch mobile or foot patrol officers in response to suspicious activity or incidents
• Maintain communication with on-site security personnel via radio and phone
• Respond to alarms and coordinate with emergency services when necessary
• Control access to restricted areas, issue temporary passes, and verify identification
• Escalate issues to site leadership and document all incidents accurately and in real time
• Follow all site-specific protocols and emergency procedures

Qualifications & Requirements

• Valid BC Security Worker License
• Valid First Aid/CPR Certification
• Strong English communication skills – both written and verbal
• Proficiency with computers and video surveillance/incident tracking systems
• Experience in a control room, monitoring center, or similar security role is an asset
• High level of discretion, reliability, and attention to detail

Key Competencies

• Alertness and strong situational awareness
• Calm and focused under pressure
• Professionalism and integrity
• Excellent multitasking and organizational abilities
• Strong decision-making and incident escalation judgment
• Team collaboration and clear communication

Working Conditions

• Indoor, control-room-based environment
• May involve long periods of sitting and screen monitoring
• Must be available for rotating shifts, including nights, weekends, and holidays
• Must be able to maintain alertness during shifts

Why Join Allied Universal?

• Steady and consistent scheduling
• Industry-leading training and onboarding
• Opportunities for growth and promotion
• Be part of a professional team in a high-profile environment

Allied Universal is committed to providing a respectful and inclusive workplace. We value diversity and encourage all qualified candidates to apply, especially those who are ready to contribute to a safe, secure, and welcoming public space.

Allied Universal® provides unparalleled service, systems and solutions to the people and business of our communities, and is North America’s leading security services provider. Allied Universal delivers high-quality, tailored solutions, which allows clients to focus on their core business. For more information:  www.AUSecurity.ca.